[Lava]

I tested it a bit. Once he gets the news and leaves the party for a day, you need to return to his home. If enough time has passed (like a day or two, I don't remember now), you will get a mini-cut scene along with a text above your head saying it doesn't look like Lhannd's home. Then, go to the Crane. Image below. If it doesn't work, it looks like a conflict or some random bug that wouldn't normally occur. I will need to know the global to see at what point you got stuck.

Here's the image of where in the CC he should be: